Service
Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
- No excess on claims
- Simple and easy to arrange
- Accidental loss*
- Accidental damage*
- Theft cover*
- Worldwide cover (up to 30 consecutive days abroad)
- All claims are processed through Diamond Heaven (repair or replacement)
- For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
- This insurance is for UK residents only
- There is no cover for wear and tear
- There is no cover for items left in unattended baggage or in an unattended vehicle
- There is no cover for any free gifts or accessories that may have come with the purchase
- There is a 14-day cooling off period
- This insurance is NOT renewable after the initial term
- The policy wording provides full details of cover and exclusions and you are requested to read this.
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
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FOR WEB ORDERS, SUPPORT & GENERAL ENQUIRIES
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CONTACT ONE OF OUR STORES
Birmingham
Diamond Heaven
115 Vyse Street
Hockley
Jewellery Quarter
Birmingham
B18 6LP
LONDON
Diamond Heaven
Unit B, Second Floor
Colonial Buildings
59-61 Hatton Garden
London
EC1N 8LS
Monday-Saturday, 10.00am-5.30pm
Sunday, 11.00am-4.00pm
If you would like to visit our London Office, viewings are on an appointment only basis. You can book a viewing via our Book an Appointment page, or alternatively call us on 020 7404 3777 for further details.
*Please note, our first appointment slot is at 10.00am. Should you require an appointment before this slot please contact us.
GLASGOW
Diamond Heaven
Unit 31
First Floor
Princes Square
Buchanan Street
Glasgow
G1 3JN
CARDIFF
MANCHESTER
LEEDS
Liverpool
Belfast
Newcastle (opening Soon..!)
Diamond Heaven
Second floor
3 Old Eldon Square
Newcastle
Tyne and Wear
NE1 7JG
Opening Soon..!
